American Banker published its annual reputation rankings, in which BMO Harris Bank ranked third among customers– a significant increase from 2019 where the bank ranked 20! The bank ranked 16 among non-customers in the survey, with its highest score in the past three years among that segment
The reputation survey shows that consumers increasingly care about how banks treat their team members, customers and communities. BMO’s focus on Purpose, community and customers over the past year led to our leap in the rankings. BMO earned a top five rating in Citizenship among customers, showing that our Purpose to Boldly Grow the Good, in business and life, continues to be amplified and noticed by customers.
The survey is primarily taken by individuals who fall into BMO’s Personal Banking segment. Banks included in the survey are drawn from the Federal Reserve’s list of large commercial banks, with final selections by American Banker based on total assets and retail business strength.
“I am immensely proud of our team for delivering on BMO’s Purpose to Boldly Grow the Good and earning us the third spot in the American Banker reputation rankings,” said Ernie Johannson, Group Head, North American Personal & Business Banking. “We care deeply about our customers, and we’re so grateful for their trust.”
According to the survey, the banking industry saw a sizeable reputational life overall this year, being a “hero” of the pandemic through increased philanthropic efforts and in the form of Paycheck Protection Program loans.
BMO has been honored with a top score of 100 on the Disability Equality Index® for the ninth consecutive year, securing our place among the Best Places to Work for…… Read more
At BMO we’re always looking for ways to improve the customer experience for our clients. And that work is getting recognized; we’re the first bank in Canada and the U.S.…… Read more
Recognition means we’re on the right path. So we’re proud to announce that BMO has been named Best Private Bank in Canada (14th consecutive year), Best Retail Bank in Canada…… Read more
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Notice to Customers
To help the government fight the funding of terrorism and money laundering activities, federal law (USA Patriot Act (Title III of Pub. L. 107 56 signed into law October 26, 2001) requires all financial organizations to obtain, verify and record information that identifies each person who opens an account. When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask you to provide a copy of your driver's license or other identifying documents. For each business or entity that opens an account, we will ask for your name, address and other information that will allow us to identify the entity. We may also ask you to provide a copy of your certificate of incorporation (or similar document) or other identifying documents. The information you provide in this form may be used to perform a credit check and verify your identity by using internal sources and third party vendors. If the requested information is not provided within 30 calendar days, the account will be subject to closure.
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Please review the privacy and security policies of web sites reached through links from BMO web sites. This information is not intended to be tax or legal advice. This information cannot be used by any taxpayer for the purpose of avoiding tax penalties that may be imposed on the taxpayer. This information is being used to support the promotion or marketing of the planning strategies discussed herein. BMO Bank N.A. and its affiliates do not provide legal or tax advice to clients. You should review your particular circumstances with your independent legal and tax advisors.
